THE INSTALLATION – RENOVATIONS & NEW BUILDS
This page shows the steps for your solar / battery installation after you have had a pre-installation survey. Once your survey has been reviewed, and we have received all necessary information from you and any third parties, any changes that need to be made to your order will be communicated to you.
Dates – Schedule of Works
You may have already received installation dates from our Bookings team. If not, we will liaise with you as to when you will be ready for us to install. If the site has a Schedule of Works for all contractors, please share it with us so we can keep track of the progress.
If your installation is being carried out in stages (for example Roof work first, with Electrical to follow in the future), then here is a reminder of the requirements before we can attend for electrical work. If any of the following were not in place at Pre-Installation Survey we will require photos of them before we are able to book our second fix work:
- Incoming supply in place and live
- Main meter in place
- Consumer unit/ fuse box in place and live
- Internet in place
- Location for equipment complete, eg. The wall being built, plastered, painted.
Advanced Invoice
Our advanced invoice will be due no later than 10 working days prior to our first day of installation. If you have not already been sent your Advanced invoice, then it will be sent to you around 5 working days prior to its’ due date.
If you would like your advanced invoice sooner than this, please let us know and we can of course organise and issue it earlier.
Scaffolding, Trenching, other Works
If we are providing scaffolding for the job, you will be informed of the erection date as soon as we have it confirmed. We typically know this information in the week prior to your planned installation. If you need this sooner, please let us know.
If you are providing scaffolding, please see our Scaffold Requirements page, showing the necessary features for our solar installation. We will need photos showing the scaffolding in place before we are able to start any work on the roof. Please send photos to [email protected] once the scaffolding is ready for us.
If trenching work is required, we ask that you send photos as soon as it has been dug, so that we can confirm our attendance.
If either of the above, or any other ongoing works, are likely to delay the installation, please let us know as soon as possible. We endeavour to be as flexible as possible regarding installation dates, but of course, the more notice we are given, the better chance we have of fitting in with the site’s schedule.
