THE INSTALLATION – RETROFIT
This page shows the steps for your solar / battery installation after you have had a pre-installation survey. Once your survey has been reviewed, and we have received all necessary information from you and any third parties, any changes that need to be made to your order will be communicated to you.
Dates
You may have already received installation dates from our Bookings team. If not, these will be coordinated with you in the coming days.
Advanced Invoice
Our advanced invoice will be due no later than 10 working days prior to our first day of installation. If you have not already been sent your Advanced invoice, then it will be sent to you around 5 working days prior to its’ due date.
If you would like your advanced invoice sooner than this, please let us know and we can of course organise and issue it earlier.
Scaffolding & Trenching
If we are providing scaffolding for the job, you will be informed of the erection date as soon as we have it confirmed. We typically know this information in the week prior to your planned installation. If you need this sooner, please let us know.
If you are providing scaffolding, please see our Scaffold Requirements page, showing the necessary features for our solar installation. We will need photos showing the scaffolding in place before we are able to start any work on the roof. Please send photos to [email protected] once the scaffolding is ready for us.
If trenching work is required, we ask that you send photos as soon as it has been dug, so that we can confirm our attendance.
First Day of Installation
On the first day of installation, our team will set off from your nearest Installation Hub just after 08:00. This means they usually arrive between 08:15 and 09:15, depending on travel time.
